STEP
SEVEN
Measure
Know Whether You’re Actually Getting Healthier.
Change can feel productive without producing meaningful results.
A church can hold meetings, restructure teams, rewrite job descriptions, introduce new systems, and complete leadership training without knowing whether any of it has actually made the organization healthier.
That's why the Breaking Silos Church Health System ends with Measure.
Measure takes you back to the issues identified during Diagnose and asks what has changed. Are leaders healthier? Is trust improving? Are teams communicating better? Is there greater clarity and alignment? Are ministries collaborating instead of protecting their own areas? Are new leaders being developed? Are the behaviors you wanted to change actually changing?
The goal isn't to measure everything. It's to identify the indicators that tell you whether your most important priorities are moving in the right direction.
And Measure isn't really the end of the system. What you learn here leads you back to Diagnose, where you reassess, identify what needs attention next, and continue the work.
Healthy organizations don't just make changes. They learn whether those changes are working.
Measuring Tools
-
360 Degree Reassessment
End with the big picture.
Our 360-Degree Organizational Assessment gathered perspectives from across the organization to provide a broader view of its health. Now, what patterns, weaknesses, blind spots, and areas of concern have we uncovered and changed?
-
30/60/90 Day Action Plan Review
Hold the plan accountable to the results.
The 30/60/90-Day Action Plan isn't complete simply because 90 days have passed. Reviewing the plan helps leaders evaluate what was accomplished, what changed, what didn't, and what still requires attention. Those findings become part of determining the organization's next priorities.
-
Organizational Health Dashboard
Keep the health of the organization visible.
The Organizational Health Dashboard provides key indicators of church health throughout the process and at the end, when we measure effectiveness. The dashboard helps leadership monitor and review all areas related to the plan and, especially at this point, measures its organizational effectiveness.
-
Measure What Matters Scorecard
Measure what tells you something useful.
The Measuring What Matters Scorecard helps leaders choose meaningful indicators connected to their priorities and track whether their efforts are producing the outcomes they intended. We used this throughout our plan, and now, at the end, we review the measurements to determine effectiveness and next steps.
The Outcome of Measure
Measure closes the loop.
You began by asking, “Where are we unhealthy?” Now you can ask, “Are we healthier than when we started?”
If the answer is yes, identify what worked and reinforce it. If something hasn't improved, don't hide the result or simply try harder. Go back, reassess the problem, and determine whether you're addressing the right issue in the right way.
Then begin the cycle again:
Diagnose → Heal → Clarify → Align → Develop → Build Culture → Measure → Repeat.
If you don't measure health,
activity can easily be mistaken for progress.
This step has a purpose beyond metrics. We aren’t trying to turn churches into data-driven corporations. We want you to have enough meaningful information to know whether the people, teams, culture, and systems entrusted to you are actually becoming healthier.
